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AZ-Tech
Recruitment & Contracting Pty Ltd fosters a supportive
partnering process with our valued clients.
We are keen to ensure your total satisfaction with our
services that develops into an ongoing relationship based on trust,
mutual respect and an understanding of what it takes to build on
success through talented people.
We guarantee to provide what is promised and to use our
utmost professional skill and care to respond to your needs with a
sense of urgency while protecting the interests of parties through
sound professional consulting practice standards.
Contract
Hire and Permanent Placements are catered for
Index:
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Permanent Placements
Contract Hire
Client Obligations
Other
The
activities listed below are our usual practice, however our flexible
business structure enables us to tailor services to your special
circumstances. Please
discuss the most appropriate strategy with your Consultant.
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Investigation
of role requirements with you to decide on priorities for
preparation of an effective job specification (if not already in
place)
-
The
AZ-Tech consultant conducts an internal search of our candidate
data base
-
We
prepare Advertising; either through our internal sources,
on-line searches and /or via display advertising that is
designed to attract the highest calibre candidates
-
Telephone
screening and interviews to select short-listed applicants to
agreed Job Specifications
-
Reference
checking, testing, validation of credentials, presentation of
resumes, candidate profiling
-
Arrange
interviews between clients and candidates and co-ordination of
the exchange of personal information in line with the provisions
of the Privacy Act
-
Liaison
and negotiation between the parties to ensure a successful
outcome
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Advise
unsuccessful candidates of rejection
-
Coordinate
mobilisation including tele-conferences (phone/video),
transportation, accommodation etc for remote site positions
-
Preparation
of offer documentation on behalf of the client to describe the
elements of offer, conditions of employment, safety, security
and other salient policy information that the parties must be
cognizant of in order to make an informed decision.
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Checking
progress of successful candidate and deal with post placement
concerns by either party
Fees:
Placement
fees are generally calculated on the annual base salary of the
successful candidate. No fees are payable for ancillary employee benefits.
Fees are only payable if AZ-Tech Recruitment &
Contracting negotiates a successful placement.
Placements are verified on date of commencement and invoiced
that day. Should you
prefer, invoices can be structured to assist your cashflow ie: on an
instalment basis. * Other arrangements by negotiation.
Testing:
Special
Psychological Testing if used, will be charged at cost.
We generally utilise Careers MultiList Psychometric Testing
packages on a fee for service basis at the client’s request.
A schedule of fees is available with a listing of available
testing options.
Permanent
Placement Rates:
Senior
Technical & Executive Placement Fees:
generally 10% of annual base salary (this excludes non salary
benefits) unless otherwise negotiated in advance.
Invoices payable 14 days net.
This rate is negotiable in circumstances where the potential
employee can be placed on temporary hire for a trial period, or
other special circumstances such as recruitment on a limited tenure
basis, or as part of a special offer for high volume business.
In the event that the client wishes to engage an existing
contract employee on permanent basis after a 12 month period of
on-hire with AZ-Tech Recruitment & Contracting Pty Ltd, no
further placement fee will be due.
Where the contractor has been engaged for a period of less
than 12 months, a placement fee will be applicable on a pro rata
basis of the usual permanent placement fee.
Please
be aware that a permanent placement engages the employee on the
payroll of the client company and in this event the client carries
full responsibility for the payment of all employment on-costs
including insurance’s.
Guarantee:
Permanent
Placements attract a 6 month replacement Guarantee, if the employee
referred leaves your employ for whatever reason.
Discounts, if provided, may reduce or negate the guarantee.
Please discuss this matter with your Consultant.
Our Guarantee provides for a replacement candidate free of
charge within the prescribed period.
Should AZ-Tech be unable secure a suitable replacement within
the specified time period, a pro rata refund or credit will apply.
In the case of staged invoicing, outstanding payments may be
waived. Please discuss details with your Consultant.
Our Guarantee is
validated by the timely payment of the invoice.
AZ-Tech takes our responsibility for the success of our
placements seriously. We
follow up with the client and placed employee at regular agreed
intervals to monitor progress and intervene with practical advice,
solutions and counseling as necessary to ensure that the placement
is given every chance to succeed.
We are happy to facilitate a free of charge performance
review at the conclusion of the guarantee period and recommend this
especially to those clients who do not have their own internal
review systems.
Important:
Candidates found to be employed by the client company within 6
months of referral will be considered to have been referred by AZ-Tech
Recruitment & Contracting Pty Ltd and a fee for service will
apply. You should notify your Consultant if a candidate has already
been referred from another source at the time of referral in order
to avoid dispute over billing rights for placements.
Important
Note:
Should our contractor leave during a contract or permanent
placement period, or not accept a contract extension, AZ-Tech
Recruitment & Contracting reserves the right of first
option to provide a suitable replacement.
In
the event that we are unable to offer an acceptable
replacement within one week of being notified that one is
required, then you are welcome to undertake searches from
an alternate source. In certain agreed circumstances where
candidates may be in extremely short supply, we may agree to waive
this clause. Agreement to variation is subject to
our written authorisation, otherwise a fee equivalent to the
net contract margin for the period equivalent to the
previous month’s hire is payable.
Advertising:
Searches
for key position vacancies will benefit from the placement of
display advertising in the press.
We prepare the text, book advertising space and manage
responses. Unlike many
agencies, preparation costs for your advertising are included in our
placement fee and our time is not charged for if we are unable to
secure the placement of a suitable applicant.
Nominal classified and on-line line advertising is included
in our placement fee, however display advertising space is an
additional expense that must be passed on to the client.
We are happy to negotiate a cost effective arrangement with
your budget and desired outcomes in mind.
Privacy
legislation:
AZ-Tech Recruitment & Contracting Pty Ltd complies with
the Privacy Amendment Act 2000. Personal identifying information if exchanged with your
organisation, such as resume data of a candidate, is issued/received
solely for the intended purpose that has been agreed between the
parties. Candidate
details are supplied on the basis that the information is issued
with the prior knowledge and agreement of the candidate.
Further dissemination or use of this information for
secondary purposes is strictly prohibited under the Act without the
permission of the candidate and such personal information must be
stored and disposed of securely.
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Contract
Hire
Each
Contract/Project is negotiated on an individual basis.
This is so that your special needs and circumstances can be
accommodated. We will
ensure that rates paid and charged are equitable to both the client
and the contractor. Contractors
can be hired on a flat hourly, daily, weekly or monthly rate as is
found to be the most viable. Professional
contractors work on an Award free “flat rate for all hours
worked” basis, or on Casual Award rates if applicable to your site
(we recommend parity in rates to avoid dispute over working
conditions). Fixed
Price quotes can be catered for in certain circumstances.
AZ-Tech
Recruitment & Contracting P/L assumes the role of the Principal
Employment Authority for PAYG Contractors on-hire.
We are responsible for the following responsibilities with
the associated on-costs:
Payroll
administration charges - contractors are paid weekly into their
nominated bank account
-
Payroll
Tax
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WorkCover
Premiums
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Public
Liability Insurance
-
Superannuation
(statutory component)
-
Professional
Indemnity Insurance (special arrangements are made to cover
Independent Contractors if they are uninsured).
Our policy dictates that we choose not to be involved in
the placement uninsured independent contractors to ensure that
risks are managed
Clients
are invoiced on a weekly basis.
Payment is based on the services/hours recorded on the
Contractor’s timesheets plus the on-costs to cover casual
employment entitlements and our business costs.
Timesheets must be authorised by the client to validate
payment.
AZ-Tech
Recruitment & Contracting Pty Ltd draws up a custom designed
contract to describe in detail the terms, policies and obligations
of each of the parties to the agreement.
We reserve the right to withdraw from a contract agreement
that we deem is contrary to sound human resource practice, is
unreasonable, or fails to meet legislative compliance’s.
We manage the interests of the parties by clearly defining
all special arrangements such as equipment hire, travel and
accommodation, miscellaneous expenses, security access, safety
apparel to be used on site etc as appropriate to the role.
Invoice Payment:
Invoices
are payable 14 days net from date of issue, unless otherwise
negotiated. The
validity of our placement guarantee is validated by the timely
payment of the invoice. Contract invoices require prompt payment as contractors are
paid weekly during their period project hire.
All invoices are GST inclusive.
Non payment of accounts beyond 60 days may result in our
withdrawal of the contractor’s services.
Safety/Environmental:
We can supply safety apparel to contractors on request.
Our company has developed a comprehensive integrated three
part risk management process. This
requires the client and proposed worker to complete a declaration of
their status with regard to on-site safety, health, welfare and
environmental matters. We
will then undertake a risk analysis to determine whether the
proposed placement can proceed.
We will work with you to ensure that Quality, Safety and
sound Environment practices are adopted, thus ensuring the smooth
progress of each assignment and effective management of risks.
In the event that we identify that a candidate would be
placed at unreasonable risk in your workplace and that such risks
are unable to be mitigated prior to a contract assignment
commencing, then we reserve the right to withdraw a candidate /
withdraw services from any high risk company that fails to take
reasonable and prompt remedial action to rectify a known risk..
In
respect of contract placements, we reserve the right to inspect the
place of work to ensure that safety risks are managed to acceptable
standards, as we are not in a position to provide direct supervision
of our on-hired workforce.
We
undertake to check that all contractors will have appropriate
qualifications, tickets, inductions, licences etc as part of our
selection process. Our
contract prohibits contractors from using mobile plant, vehicles or
machinery without a valid licence and also while intoxicated or
under the influence of illicit drugs.
Contractual
Matters: AZ-Tech
Recruitment & Contracting Pty Ltd prepares detailed custom
written contract documents for all contract placements – one for
the client and another for the contractor.
Each of these documents is written in plain English to ensure
the parties fully understand the reporting structure, terms agreed
to in the negotiation, rates and guarantee provisions, safety,
security, professional performance standards etc.
Our intention is that there be no surprises that would
otherwise give rise to a potential dispute.
Performance
Standards:
A client may terminate a contract without notice in the event
of proven, serious misconduct or deficiency.
In most circumstances, AZ-Tech is involved in performance
monitoring unless the client directs otherwise, so any dispute is
normally managed amicably in a controlled manner. Our internal performance management process documents all
reported incidents, feedback and actions and we take proactive
action to control complaints and concerns in a systematic way.
We
note that independent contractors may be required to make good in
the event of an error or omission with respect to the deliverables
they are engaged to provide in so far as this can be reasonably
attributed to them. Uninsured
Independent Contractors will not be referred.
However the client also carries an obligation to provide
adequate and timely information, resources and co-operation to
enable that contractor to carry out the agreed services in
accordance with the specifications.
Special
terms and conditions that the client requires can be included in our
contract with the candidate. The
client is also required to supply a purchase order in advance of the
placement commencing, if one is required by the company to
facilitate approval of the orders.
Indemnities:
AZ-Tech
carries Professional Indemnity and Public Liability insurance’s.
However our industry preferred supplier of these
insurance’s advise us of important changes to Public Liability
applicable from October 2003.
Please be aware of the new clauses that we are required to
include in our terms of business as a condition of indemnity that
relates to trade or blue collar workers whether they be trade or non
qualified. Please note
that AZ-Tech Recruitment & Contracting Pty Ltd has never
considered the “blue collar” market to be our core business. However we have made the decision to exit from this market
from October 2003. We
will not knowingly place “blue collar” workers on assignment,
however we may be unaware if a white collar contractor that we refer
to you, is subsequently involved in what our insurer may determine
to be blue collar work. We
are concerned that there may be a grey area in the case of para-professional
assignments. Therefore you need to advise us without delay if you
anticipate any blue collar work being involved. In such cases AZ-Tech will withdraw from these services,
unless the client accepts full responsibility as set out in the
clause below marked client obligations.
In the event that a white collar worker is involved with any
blue collar activities, it is understood that such has occurred at
the client’s liability or without our prior knowledge or agreement
and that in such cases the following client obligations will apply:
We
are still able to place Trades personnel in permanent positions and
temporary contractors if payrolled by the client where our fees
become a pro-rata percentage of the permanent placement fee.
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The client acknowledges that we are
not performing the services required of our employees or independent
contractors; but are instead the supplier of our employee and
independent contractors, at the client’s request, to perform the
work or services that it has requested.
From the time that our employees or independent contractors
report to the client, for their duties they are under the care,
control and supervision of the client for the supervision of the
assignment.
In
these circumstances, the client agrees we will not be liable to the
client in respect of any damage, loss or injury of whatsoever nature
or kind, however caused, whether by our negligence or the negligence
of one of our contractors or, their servants or agents or otherwise,
which may be suffered or incurred, whether directly or indirectly,
in respect of the services provided under these conditions of
assignment.
Special Services:
Our
Consultants can be contacted 24 hours per day, 7 days a week (out of
hours by mobile phone). We
are happy to make ourselves available to assist clients and
contractors after hours in order to ensure the total success of
placements.
Ex-Pat Support:
We mobilize personnel off-shore only where adequate
insurance’s are put in place for the project period to protect the
contractor’s health and welfare as the Australian Workers
Compensation does not accept these claims.
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Other
AZ-Tech
is a signatory to the Queensland Government GITC agreement for
providers supplying IT & T services to government agencies. Our GITC number is Q-1331.
This demonstrates that our supplier status has been vetted
for suitability in respect of government contracts.
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