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What
makes us different - Client Services & Support
We
have developed an in-depth understanding of the technical
recruitment market together with knowledge of many of the
professional contractors operating in the engineering, construction
and manufacturing sectors on a project basis.
We actively follow the career progress of many of these
contractors and build a profile of their capabilities, personal
style and special expertise. Frequently this enables us to make rapid, accurate judgements
about the potential suitability of an individual to a special task
or project. We are
likely to have current knowledge of the contractor’s whereabouts,
activities, preferences, expectations and technical ability.
It is this knowledge that sets us apart from many competitors who
rely predominantly on high volumes of internet applications via
search engines. Resumes tend to arrive in a highly standardised
format that offers little insight into a candidate’s true
potential for success. We carry out considerable background research
at this stage to acquire more detailed knowledge from these on-line
applicants. We find that the additional time we take at this point
gives us an advantage over our competitors and also provides welcome
assistance to applicants.
We also receive feedback from clients and applicants alike that our
ability to provide solutions across Engineering, Information
Technology, Technical Administration, Trades and Commercial
Management positions through a single point of contact, makes us
efficient and easy to deal with.
The confidence with which a client can communicate all their
issues for their diverse requirements adds value that is welcome in
today’s corporate climate where separate divisions are more
typical. Our approach
saves time in communicating your requirements, relationship building
and ensures our rapid response and greater depth of understanding of
your whole of business needs.
Service
Delivery Policy
Our Customers are our reason for being. The standard of welcome we
provide reflects our reputation, efficiency and ultimately the
success and profitability of our business. This applies whether a
candidate can be placed or not.
All aspects of our activities are carried out with courtesy
and respect. We have a procedure for every aspect of our business
activities. Our staff are expected to follow these procedures, and
deficiencies, if identified, are promptly dealt with in our Quality
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